Habtoor Metropolitan Palace Hotel
客人怎么说
Accommodation at the Hilton Hotel pleasantly surprised me with their communication and implementation of measures needed for my family member who required disabled services. The accessibility was high (except for the access to the hotel and the bar on the 31st floor), so with assistance, it was truly a great experience. The staff was kind, accommodating, friendly, and especially professional without any stigmatization, which I greatly appreciated. The food and cleanliness were at the expected 4-star level. Overall, I would rate my stay at this hotel as an excellent experience and I highly recommend it to anyone who values cleanliness, communication, and professionalism, and also needs assistance and provision of disabled services. These people know how to provide services and how to quickly learn from and improve situations. Truly a great experience of humanity and professionalism
Jozef
2024年7月
I recently had the pleasure of staying at Hilton Beirut Metropolitan Palace Hotel and it was an exceptional experience from start to finish. From the moment I arrived, I was greeted with warm smiles and impeccable service from the staff. The employees were incredibly professional, attentive, and always eager to assist with any request. The rooms were nothing short of amazing. Spacious, elegantly designed, and equipped with all the modern amenities one could desire, they provided the perfect blend of luxury and comfort. The beds were exceptionally comfortable, ensuring a restful night’s sleep, and the housekeeping staff maintained an impeccable standard of cleanliness throughout my stay. The services offered by the hotel were top-notch. Whether it was the fine dining options, or the well-equipped fitness center, every aspect of the hotel’s offerings was designed to cater to the highest level of guest satisfaction. The attention to detail and the commitment to providing a memorable experience were evident in every interaction and service provided. Overall, my stay at Hilton Beirut Metropolitan Palace Hotel exceeded all expectations. It truly stands out as a premier destination for anyone seeking luxury and unparalleled hospitality. I cannot recommend this hotel highly enough and look forward to my next visit.
Elie
2024年6月
I stayed at Habtoor Hotel for my wedding day shoot and I couldn’t have asked for a better experience. The hotel provided a beautiful setting, perfect for capturing such special memories. The staff were incredibly kind, attentive, and went above and beyond to make sure everything went smoothly. Their hospitality truly added to the joy of the day. Highly recommend Habtoor Hotel for anyone looking for elegance and top-notch service!
Jennifer
2025年8月
My stay at Habtoor was absolutely amazing! The service was exceptional, the staff were warm and professional, and the atmosphere was elegant and relaxing. The rooms were spotless and beautifully designed, and every detail made my stay truly special. I’ll definitely be coming back — highly recommended! Manuela was amazing and a great help.
Anonymous
2025年10月
The staff made our stay exceptional! Friendly, helpful, and well informed. Jad at the front desk was amazing and I had the smoothest check-in experience with him. He also gave us an upgrade which really added to our experience.
Ziad
2025年7月
We had a wonderful stay. The room was clean and comfortable, and the hotel staff were all very friendly and helpful. Special thanks to Manuella at the front desk who was incredibly welcoming and made us feel right at home and upgraded our room.
Guy-roger
2025年1月
The room itself is amazing: very spacious with lots of storage, super comfortable bed and pillows, nice sunset view of Beirut. Hotel lobby is beautiful. Breakfast is tasty. Room service is great.
Tracy
2023年9月
I like the staff and the way how give important for client
Zeina
2024年6月
Clean, nice vibe , child embracing environment , supportive staff in all the hotel Front office employees especially jad was exceptional in support and customer service Also day restaurant Manager is extremely caring and helpful
Layal
2024年6月
Everything was perfect, especially the support from front desk specifically Manuela and Nicole they did a great effort to make me feel comfortable and attended all the requests i made
Jad
2025年2月